Shipping policy

SHIPPING POLICY
Last updated: August 2026

DELIVERY AREAS
We deliver to all addresses within the United Kingdom, including England, Scotland, Wales and Northern Ireland.

PROCESSING TIME
All orders are processed within 1–2 business days of payment confirmation. Orders placed on weekends or bank holidays will be processed on the next working day.

DELIVERY TIMES & RATES
• Standard Delivery (3–5 business days) 

TRACKING YOUR ORDER
Once your order has been dispatched, you will receive a confirmation email with your tracking number.

DELAYS
Whilst we do our best to meet all delivery estimates, delays may occasionally occur due to high demand or carrier issues. We will always keep you informed.

LOST OR DAMAGED PARCELS
If your parcel arrives damaged or does not arrive within the expected timeframe, please contact us at hello@plushpetstudio.co.uk and we will resolve the issue promptly.

CONTACT
hello@backupiphonebomba